Hardware and software support
NewStore Associate App - iOS compatibility
NewStore supports the current and one previous version of iOS for all NewStore applications. In general, NewStore recommends updating the iOS version within 3 months of its release.
NewStore only provides support for the latest app version released. For details on NewStore Associate App release versions, see the release notes .
For an optimal experience with the app, we recommend upgrading to iOS 17.
Currently, NewStore supports NewStore Associate App v.1.31.0 or later versions only on iOS 15 and later.
You cannot download or install this or later versions of the app on devices that are running on iOS 14 or earlier iOS versions.
NewStore Omnichannel Manager - Browser compatibility
NewStore recommends using NewStore Omnichannel Manager on Google Chrome for an optimal user experience. If Google Chrome is not available, NewStore Omnichannel Manager can also be used on Safari, but some features may not work as expected.
Here's a list of hardware that is supported on NewStore Associate App and NewStore Fulfillment App. This list is reviewed and updated within 3 months after each annual Apple Presentation, where new devices are presented. NewStore supports the newest devices, up to the third last generation from the current version.
Supported mobile devices
|iPhone 14 Pro|
|iPhone 14 Pro Max|
|iPhone 13 Pro Max|
|iPhone 13 Mini|
|iPhone 13 Plus|
|iPhone SE (3rd Gen)|
|iPhone 12 Pro Max|
|iPhone 12 Mini|
|iPhone SE (2nd Gen)|
|iPhone 11 Pro Max|
|iPhone 11 Pro|
|iPhone 8 Plus|
|Hardware type||Recommended hardware compatible with NewStore feature/product|
|Payment devices for use with Adyen||These devices are compatible with the Adyen Terminal API.|
|Bluetooth-enabled barcode scanners|
Associate App can use any Bluetooth barcode scanner that supports BLE mode. NewStore has tested the following models. We recommend that you validate any makes or models of Bluetooth barcode scanners that are not listed here before purchase.
Ensure that the scanner is enabled for BLE mode so that it can be discovered by the app via Settings. The steps to enable BLE mode varies by make and model.
NewStore supports only the
At NewStore, we ensure that we test multiple Star and Zebra models. However, we recommend validating any printer models not specifically mentioned in this table.
|Recommended/Supported printer models||Printer type|
Star Micronics models that support a LAN/WiFi integration including TSP100 series, TSP800 series and mC-Print series.
|Zebra models that support a LAN/WiFi integration via PrintPost including the ZD Series and ZQ Series printers.|
|AirPrint compatible printers||Documents|
Fiscal printers in Italy
Fiscal printers in Poland
For more information on fiscal printers, see Hardware fiscalization requirements .
Payment device compatibility
See the following sections for compatibility of payment devices with hardware supported by NewStore.
Mobile devices that support Tap to Pay on iPhone
|Mobile devices||Release year||Tap to Pay on iPhone|
|iPhone 14 Pro||2022||✅|
|iPhone 14 Pro Max||2022||✅|
|iPhone 13 Pro Max||2021||✅|
|iPhone 13 Mini||2021||✅|
|iPhone 13 Plus||2021||✅|
|iPhone SE (3rd Gen)||2021||✅|
|iPhone 12 Pro Max||2020||✅|
|iPhone 12 Mini||2020||✅|
|iPhone SE (2nd Gen)||2020||✅|
|iPhone 11 Pro Max||2019||✅|
|iPhone 11 Pro||2019||✅|
|iPhone 8 Plus||2017||❌|
Payment devices supported by region
|Tap to Pay on iPhone||✅||❌||❌||❌|
|Adyen AMS1||✅||✅||✅ *||✅ **|
|Castles S1E/S1EL||✅||✅||✅ *||✅ **|
* Available in the EU and UK
** Only available in Singapore, Hong Kong, and Malaysia. Unavailable in Australia, New Zealand and Japan.