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14 docs tagged with "customer"

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Consumer App

Learn more about setting up and configuring Consumer App

Customer lifecycle BPM

BPM diagram of the lifecycle of a customer depicted via Event Stream events in the platform

Managing store operations

Monitor cash management, inventory, external payments, fiscal transactions, and store operations via reports in Omnichannel Manager

Managing users and roles

Create and manage user accounts, roles, and related permissions for your employees via Omnichannel Manager

Modifying orders

Manage orders placed in the platform, including refunding or canceling orders, and re-printing order documents via Omnichannel Manager

Monitoring orders

Monitor and modify orders and order-related details via Omnichannel Manager

Order lifecycle BPM

BPM diagram of the lifecycle of an order depicted via Event Stream events in the platform