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11 docs tagged with "order"

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Managing reason codes

Create and manage reason codes for refunds, returns, appeasements, or item swaps via Omnichannel Manager

Modifying orders

Manage orders placed in the platform, including refunding or canceling orders, and re-printing order documents via Omnichannel Manager

Monitoring orders

Monitor and modify orders and order-related details via Omnichannel Manager

Order fulfillment

Learn more about how order fulfillment works at NewStore, including when an external OMS is involved

Order lifecycle BPM

BPM diagram of the lifecycle of an order depicted via Event Stream events in the platform