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APIs and webhooks

The integration with NewStore relies on a set of APIs and webhooks, which is referred to as NewStore Omnichannel Cloud.

There are 2 types of APIs in NewStore Omnichannel Cloud:

  • REST APIs: Perform CRUD operations using the APIs in the API Reference page.
  • GraphQL: Retrieve the information of your choice using the GraphQL API .

Webhooks are the opposite of an API. These are methods that you implement based on NewStore specifications, and NewStore Omnichannel Cloud queries them to execute CRUD operations on your infrastructure.

Here's how NewStore Omnichannel Cloud can serve as a platform to integrate service providers in your business:

Explore the API reference documentation and guides to understand how you can build integrations with NewStore Omnichannel Cloud.