Skip to main content

Configuring cycle count settings

Enabling cycle counting​

To enable cycle counting on Associate App:

  1. Use this configuration method.
  2. Specify the store IDs or a wild card * value for the enabled_counts_store property.

Configuring manual quantity updates​

You can allow associates to adjust the counted items in the inventory manually. This feature is enabled by default for all retailers.

To disable manual quantity updates for counted items across stores and DCs in your business:

  1. For Associate App, use this configuration method.
  2. Specify the value for the allow_counts_manual_quantity_editing property as true.

Enabling a cycle count after a mispick or mispack​

When associates specify that an order cannot be fulfilled, a cycle count sheet containing these products is created automatically for the store. Associates can then use the count sheet to count the stock on hand for these products in the store.

This ensures that the accurate stock on hand for the products is displayed in NewStore Omnichannel Manager.

To enable NewStore to automatically create a cycle count after a mispick or mispack in the store:

  1. Use the Set inventory configuration API.
  2. Specify the value for the create_cycle_count_after_mispack and create_cycle_count_after_mispick properties as true.
note

This feature is disabled for all retailers by default, and the default value for these properties is false.