Enabling features
You can enable or disable features that are available via NewStore Omnichannel Manager for your business, based on your business requirements.
Displaying product ID
To display the product ID in NewStore Omnichannel Manager:
Use the Set release toggles method.
In the
release_toggles
property, setshowProductId
totrue
.This setting displays
Product ID
on the following pages:Stock Levels
page (as a column).Mispicked Stock
page (as a column).
Enabling updates to shipping info
Changing the shipping address and shipping option based on customer requests for orders in the grace period is enabled by default for all retailers.
This feature cannot be disabled for retailers.
Updating the shipment status of an order
When enabled for your business, you can update the shipment status for
fulfillment requests in an order as Shipped
via NewStore Omnichannel
Manager. For more information, see the guide .
To enable this feature:
- Use the Update shipment status setting for order method.
- Set
value
totrue
.
To verify that the feature has been enabled for your business, use the Get shipment status setting for order method.
Enabling swaps during grace period
To enable swap in the grace period:
- Use the Set release toggles method.
- In the
release_toggles
property, setenableItemSwapAfterGracePeriod
totrue
.
Enabling swaps for On Hold items
To enable swapping items that are On Hold:
- Use the Update config method for NewStore Omnichannel Manager.
- Set the
enableItemSwapAfterGracePeriod
property totrue
. - Ensure that the configuration to cancel orders when in conflict or
if the orders are On Hold and managed in NewStore Omnichannel
Manager is set to
false
. See Configuring order cancelation and On Hold settings .
Enabling manual rerouting for On Hold items
To enable manually routing items to a specific location that has inventory:
- Use the Update config method for NewStore Omnichannel Manager.
- Set the
enableManualRouting
property totrue
. - Ensure that the configuration to cancel orders when in conflict or
if the orders are On Hold and managed in NewStore Omnichannel
Manager is set to
false
. See Configuring order cancelation and On Hold settings .
Enabling reason codes
You can configure reason codes that are displayed when processing returns, appeasements (refunds), cancelations and swaps, via NewStore Omnichannel Manager. See Default roles and permissions .
To add French translations to reason codes:
- Use the Update config method for NewStore Omnichannel Manager.
- Set the
releaseToggles
>enableLocalizableReasonCodes
property totrue
.
Enabling order item refunds
You can enable refunding or offering appeasements for individual items in an order via NewStore Omnichannel Manager. See Refunding orders or items in an order .
To enable order item refunds or appeasements:
- Use the Enable order item refunds method.
- Set
value
totrue
. - Use the Update item return configuration method
- Set
return_with_lla_support
totrue
.
To verify if order item refunds and appeasements have been enabled for your business:
- Use the Get order item refund config method.
- Use the Get item return configuration method.
If the configuration has been set up correctly, the new Refund
screen appears in NOM.
When the feature is disabled, or for orders where a refund, appeasement, or return was started for the
customer before the feature was enabled, you will still see the old Refund
screen in NOM.
Enabling shipping configuration in NewStore Omnichannel Manager
This feature is currently not supported by NewStore.
Enabling prioritization of provider rates
Retailers can specify the priority of provider rates to be used to route orders in their business. To retrieve the current configuration, use the Get priority of provider rates method.
To enable this feature:
- Use the Set priority of provider rates method.
- Set
value
totrue
, for NewStore to prioritize the provider rates based on your fulfillment configuration.
Ensure that the retailer has added the list of provider rates to their
fulfillment configuration using the provider_rates_priority
property.
This allows the retailer to route orders using these provider rates by
priority. See the tutorial .
Enabling inventory reports in NewStore Omnichannel Manager
Retailers can use NewStore Omnichannel Manager to view reports on inventory management
operations, cycle count
s, and the stock on hand
for products in stock locations in their stores.
The Inventory
section in Store Operations
in NewStore Omnichannel
Manager is only visible to retailers if at least one of the inventory
reports are enabled.
Enabling stock on hand reports
NewStore displays stock on hand data only when NewStore is the
inventory master
for the retailer.
The stock on hand reports are enabled by default for the retailer only if NewStore is inventory master in at least one store for the retailer.
Enabling inventory transaction reports
Inventory transaction reports are enabled by default for the retailer **only if** at least one record or inventory transaction is available for stores in your business.Enabling ASN reports
ASN
reports are enabled by default for the retailer only if at
least one record of an ASN is available for stores in your business.
Enabling count reports
Cycle count
reports are enabled by default for the
retailer only if at least one record of a cycle count is available
for stores in your business.
Enabling transfer order reports
Transfer order
reports are enabled by default for the retailer only if at
least one record of a transfer order is available for stores in your business.
Enabling mispick reports
Mispick
or mispack
reports are enabled by default for the
retailer only if at least one record of a mispick or mispack is
available for stores in your business.
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