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Enabling explicit customer search

By default, Associate App searches for customers as the associate is typing in the customer search box, by performing several search actions continuously. However, you can choose to disable this behavior, and only allow the app to search for a customer when the associate taps the Search icon or button after typing.

Supported from
This feature is supported from Associate App v1.53.0 and later.

This feature is disabled by default. To enable explicit customer search:

  1. Use the Update app configuration method.
  2. In capabilities > customer_explicit_search, set the value to true.