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Configuring returns in NewStore Associate App

Enabling blind returns​

To enable blind returns in NewStore Associate App:

  1. Use the Update app configuration method.
  2. Set return_process_configuration > blind_return_enabled to true.

Configuring blind returns​

You can set refund methods for blind returns or normal returns via NewStore Associate App.

Configuring condition codes​

When processing returns in NewStore Associate App, associates must specify the condition of an item being returned. To do this, they must select the relevant code and a description of the condition of the item.

To configure condition codes for associates to select in NewStore Associate App:

  1. Use the Update app configuration method.

  2. In return_process_configuration > quality_inspection_options, add a field for each condition code.

  3. Set a code for the condition of the item in code and a description of the condition in option.

    For example, set 1 as the condition code for an item that is Sellable, and 2 for an item that is Damaged.