ERP integration example with NetSuite for in-store purchases
This example uses NetSuite as the ERP system for the retailer to integrate with, to sync in-store purchases in the NewStore platform. If you integrate with ERP systems other than NetSuite, contact the support team.
To successfully create NetSuite orders from NewStore orders, map fields
(such as channel identifiers) from NewStore values to NetSuite values.
The necessary static maps are described in the following sections.
You can also use the AWS Systems Manager Parameter Store to supply integration lambdas with these maps as an implementation option.
Channel map
Maps from NewStore channel types (web or store) to the corresponding
numerical NetSuite identifiers.
Map name in sample implementation:
netsuite/newstore_to_netsuite_channel
Location map
Provides the following NetSuite attributes for each NewStore store location:
- NetSuite store ID
- NetSuite subsidiary ID for the store
- A placeholder customer name and email used for in-store purchases for situations where no actual customer information is present.
Map name in sample implementation:
netsuite/newstore_to_netsuite_locations
Payment method map
In NetSuite, each payment needs to be represented as an order line item. The payment method map provides a virtual NetSuite product ID for each NewStore payment method. This information enables the integration to create suitable NetSuite payment line items, corresponding to the received NewStore payment information.
Map name in sample implementation:
netsuite/newstore_to_netsuite_payment_items
List of gift card product IDs
You need this list to map a gift card payment to the corresponding product ID, when creating a NetSuite payment order line for a gift card payment.
Map name in sample implementation:
netsuite/newstore_giftcard_product_ids
Shipping method map
Maps the shipping service levels configured as part of the NewStore fulfillment configuration to corresponding NetSuite shipping method identifiers.
Map name in sample implementation:
netsuite/newstore_to_netsuite_shipping_methods
Currency map
While NewStore uses three-letter ISO codes for currencies, NetSuite uses numeric identifiers. The currency map maps between these two representations.
In the sample implementation, the currency_map is part of a collection
of multiple configured constants, maintained in the map
netsuite/iso_to_netsuite_currencies.
CashSale Record Type
For each NewStore in-store purchase order, create a CashSale
transaction in the ERP system.
To create the RecordRef type, you only need the ID of the related
record type. See the following example to create a RecordRef for the
partner attribute with ID 2:
'partner': RecordRef(internalId=2)
The mapping table from NewStore order data, as provided by GraphQL, that syncs with NetSuite CashSale attributes:
| Cash Sale Record Type attribute | Type | Comment | NewStore attribute |
|---|---|---|---|
customForm | String | This is the NetSuite form identifier for the CashSale record type, as configured in NetSuite. The only way to create NetSuite transactions from an integration is via a custom form, as entities like CashSale cannot be created directly. | NA |
partner | RecordRef | This is the partner identifier of NewStore, as configured in NetSuite. | NA |
subsidiary | RecordRef | This is the subsidiary of the retailer where the sales happen. The subsidiary is determined by looking it up for the store, using the Location map . | order.demand_location |
location | RecordRef | This is the store defined in NetSuite. Like the subsidiary, the NetSuite location ID is looked up in the Location map . | order.demand_location |
externalId | String | order.id | |
currency | RecordRef | NetSuite currency identifier, as retrieved from the Currency map . | order.currency |
tranDate | DateTime String | order.placed_at | |
entity | RecordRef | This attribute represents a customer record-type. | See Entity Record Type . |
itemList | RecordRef | This attribute represents the items in an order. | See CashSaleItemList Record Type . |
customFieldList | CustomFieldList | This is a list of custom fields that are defined in NetSuite by the retailer. The list of these custom fields and their meaning is available from the responsible Solution Architect. | See CashSaleItemList Record Type . |
Entity Record Type
Use the following mapping table to create a new customer in NetSuite:
| Entity Record Type attribute | Type | Comment | NewStore attribute |
|---|---|---|---|
customForm | String | This is the NetSuite form identifier for the customer create form. | NA |
firstName | order.shipping_address.first_name | ||
lastName | order.shipping_address.last_name | ||
email | order.customer_email | ||
phone | order.shipping_address.phone | ||
salutation | order.shipping_address.salutation | ||
subsidiary | RecordRef | See CashSale Record Type . | order.shipping_address.salutation |
isPerson | Boolean | Always set it to true. | NA |
currencyList | RecordType | NetSuite currency identifier, as retrieved from the Currency map . | order.shipping_address.salutation |
CashSaleItemList Record Type
Cash sale item list includes the list of order items and the list of payment items.
| CashSaleItem Record Type attribute | Type | Comment | NewStore attribute |
|---|---|---|---|
item | RecordRef | This is the NetSuite form identifier for the customer create form. | order.items[i].product_id |
location | RecordRef | order.demand_location | |
| RecordRef | This is the identifier of the price type which is specified in the AWS Systems Manager Parameter Store. Note This is not the price of the item. | NA |
rate | This is the price of the item. | pricebook_price | |
taxCode | This is the identifier of the tax configured in NetSuite which is specified in AWS Systems Manager Parameter Store. There should be different identifiers for taxable and non-taxable items based on the subsidiary. | order.customer_email |