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Managing cash in the store

You can use NewStore Associate App to manage cash in the store, including daily open, cash sale and returns, audit count and daily close. Cash summary is also available throughout the day.

Setting up cash management in the store

NewStore Associate App allows you to work with an integrated or non-integrated cash drawer.

Technical configuration
The following section involves working with technical configurations and APIs. Contact your IT support team for more information.

Before you start, ensure you enable the cash management feature for your business.

Setting up an integrated cash drawer

NewStore Associate App interacts with an integrated drawer to automatically unlock the drawer for all cash transactions.

  1. Connect APG drawers to the same WiFi network as the NewStore Associate App.
  2. Tap
    , and select Cash Management.
  3. Tap Settings.
  4. Tap Add an integrated drawer.
  5. A scanning window appears, scan the bar code on the APG drawer.
  6. Follow the on-screen instructions to complete the setup process.
  7. Activate cash management .
  8. When one or more integrated cash drawers are set up, tap Use integrated drawer.

Setting up a non-integrated cash drawer

NewStore Associate App does not interact with an non-integrated drawer to unlock the drawer, however all transactions are tracked in NewStore, daily summaries are also available.

  1. Tap
    , and select Cash Management.
  2. Tap Settings.
  3. Tap Add a non-integrated drawer.
  4. Follow the on-screen instructions to complete the setup process.
  5. Activate cash management .

Activating cash management in the store

Cash management must be activated for a specific store in order log all cash transactions and provide a daily summary for that store. This applies for both integrated and non-integrated drawers.

  1. Tap
    , and select Cash Management.
  2. Tap Settings.
  3. Tap Cash management.

Once activated, daily open is enforced before any cash transaction can take place.

The daily open must be performed before any cash transactions can take place with a specific cash drawer for stores with active cash management.

Daily open and daily close for a cash drawer

You can use NewStore Associate App to activate and deactivate a cash drawer. Cash transactions to a specific drawer require the drawer to be activated.

Daily open for a cash drawer

Activating a cash drawer is the first cash drawer operation you perform at the beginning of the day:

  1. Tap
    , and select Cash Management.
  2. Tap Daily Open.
  3. Follow the instructions on the screen to go through the daily open procedure.

The beginning balance is now set for the drawer, and the drawer is now open for all cash transactions.

Daily close for a cash drawer

Deactivating a cash drawer is the last cash drawer operation you perform at the end of the day:

  1. Tap
    , and select Cash Management.
  2. Tap Daily Close.
  3. Follow the instructions on the screen to go through the daily close procedure.
  4. Once the drawer is deactivated, you can display a complete cash summary of the day by tapping Summary.

The end of the day count is recorded with variance, if applicable. What's remaining in the cash drawer is also recorded.

The drawer is now deactivated and no longer available for any cash transactions.

Auditing cash count

  1. Tap Audit Count.
  2. Follow the instructions on the screen to go through the counting procedure.
Technical configuration
The following section involves working with technical configurations and APIs. Contact your IT support team for more information.

You can configure whether the app shows the expected amount. See Displaying the expected amount for cash counting .

Displaying cash summary

The daily summary contains information about drawer activation/deactivation, open/closing float, cash transaction totals, and variance totals. The daily summary can be generated anytime during the day and after the daily close procedure is complete.

To display the summary:

  1. Tap
    , and select Cash Management.
  2. Tap Summary.
note

The Deposit Total is a calculated amount for the cash drawer. It is calculated by subtracting the drawer closing count by the recorded opening float.

If there is a Cash Pull or Add to Float recorded for the drawer, the deposit total is adjusted accordingly. Cash pull operations increase the deposit total, Add to float operations reduce the deposit total.

Setting up cash rounding

If your business operates retail stores in countries with cash rounding compliance requirements, Associate app can be configured to enable automated cash rounding for all cash sales transactions.

NewStore applies rounding logic based upon the types of coin currencies accepted as payment in the countries where cash rounding is a necessity.

For example, in Australia, there are no penny coins. Depending on the total order amount, the amount due may be rounded up or down to the nearest 5 cent coin.

So, if the total is AU $233.87, the amount due will be rounded up to AU $233.90. If the total is AU $233.86, the amount due will be rounded down to AU $233.85.

note

The rounding logic is only applied when accepting payments for sales transactions in cash. If the order has a split payment, cash rounding is only applied to the cash part of the transaction.

A list of countries where cash rounding is supported is listed below:

CountryRounding rulesExample
AustraliaTo nearest AU $0.05$5.22 => $5.20
CanadaTo nearest CA $0.05$5.22 => $5.20
ItalyTo nearest 0.05€5.22€ => 5.20€
NorwayTo nearest NOK 1.00NOK 44.44 => NOK 44.00
SwedenTo nearest SEK 1.00SEK 44.44 => SEK 44.00
New ZealandTo nearest NZD $0.10 ($0.05 down)$12.55 => $12.50
DenmarkTo nearest DKK 0.50DKK 12.26 => DKK 12.50

If you need to enable cash rounding in a country that is not included in the list above, contact the support team or your point of contact at NewStore.

To enable cash rounding for your business, see Enabling cash rounding .

Important

When you view the order in Omnichannel Manager in the Order details page , the amount reflected is not rounded off as in the app.

The rounded off amount is only reflected in the cash management summary reports in Omnichannel Manager, as the rounded amount of cash captured for the sales transaction is recorded as part of the cash drawer transaction, and not the actual total amount that was displayed before it was rounded off.

Using the same example as shown above, in the Order details page, the order amount will be displayed as AU $233.87 but in the cash drawer transaction summary report, it will be displayed as AU $233.90.

Making a non-sales transaction

A non-sales transaction consists in adding or removing cash from the drawer without using a transaction to do so.

  1. Tap
    , and select Cash Management.
  2. Tap Non-sale. A menu appears with cash in and cash out operations.
  3. Select one operation among:
    • No-Sale: Open the drawer without any impact to the recorded cash drawer balance. For example, use this operation to:
      • Make some change on a note from a visitor who didn't purchase anything.
      • Correct an error made on the amount given to a customer.
    • Add to float: Add some money to the drawer balance from the cash reserve of the store.
    • Add petty cash: Put unused petty cash back in the drawer. Relates to Remove petty cash.
    • Transfer in: Transfer cash from another drawer in the store.
    • Adjustment in: Starts a delayed recording of a transaction to add money to the drawer. For example, when you open the drawer with a key, instead of using NewStore Associate App, no transaction is recorded. Use this operation to create the transaction later.
    • Remove petty cash: Take money out for incidental expenses. This operation can be followed by Add petty cash.
    • Cash pull: Take excess money out of the drawer, reserved for deposit later.
    • Transfer out: Remove some money from this drawer to add it to another drawer in the store.
    • Adjustment out: Starts a delayed recording of a transaction that originally happened with a manual override (open the drawer with a key). For example, you refunded a customer and you now create an adjustment out.
  4. Follow the instructions on the app to complete the operation.
Technical configuration
The following section involves working with technical configurations and APIs. Contact your IT support team for more information.

The available operations can be configured via the Transaction type API.

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