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Release notes (2017)

date

September 2017​

NewStore Omnichannel Manager +++++

Discounts

NewStore Omnichannel Manager now shows the item and/or order discounts that have been applied on a placed order in the order detail page.

The following discount information is now shown in the order detail page:

  • The catalog price, the applied item and order discounts and resulting discounted price
  • The manually entered (free form text) reason
  • The coupon code for an applied discount
  • The percentage (%) discount that has been applied via NewStore Associate App

The NewStore Omnichannel Manager export has also been enhanced with the following data for reporting and reconciliation purposes:

  • The product price adjustment
  • The product discounted price
  • The applied coupon code(s)
  • The reason added for discount

see Monitoring statuses .

June 2017​

NewStore Omnichannel Cloud +++++++++++++

Store-specific shipping options

Retailers can now configure available shipping options per store including:

  • shipping options
  • associated shipping costs
  • estimated delivery times and cut-off hours

All configurations have to be requested in advance and are done by NewStore.

Hold and review orders instead of auto-canceling them

When a problem is encountered during order processing (out of stock, failed payment authorization, timeout of an external service), the order is no longer automatically canceled. It is put into a holding state (called Conflict).

A notification about the conflicted order is sent to NewStore to fix the order or, if fixing is not possible, cancel it manually.

See Order status .

Support multiple catalogs for one retailer

Each retailer can now import several catalogs.

NewStore Associate App +++++++++++

Return fees

The app now displays the return fees in the Order Summary view.

This feature currently has the following limitations:

  • The return fee is not displayed in the pre-calculation screen for now.

Package dimension selection during pick & pack step

Store associates can now select a pre-configured package dimension for each package while fulfilling orders to reduce shipment costs.

NewStore Omnichannel Manager +++++

PayPal transaction ID

NewStore Omnichannel Manager now shows the PayPal transaction ID in the payment history section on the order detail page for successful and failed authorizations.

The transaction ID links to the corresponding transaction in PayPal's interface.

Customer data captured during in-store purchases

NewStore Omnichannel Manager now displays the contact information captured by the store associate via NewStore Associate App during in-store purchases.

The following data is shown in the Order Detail page:

  • Customer email
  • Customer first and last name (optional)
  • Customer phone number (optional)

APIs​

Display the return label/form

The return label and return form can be retrieved with the List order history method

May 2017​

NewStore Omnichannel Cloud +++++++++++++

Custom Order Attributes

Retailers can now populate additional custom attributes during checkout and also retrieve the custom attributes as part of order item information.

For more information, refer to the api-may-2017.

Shops

Shops allow customers to manage multiple catalogs using the same data set (Category, Products, Language, Price and Currency):

  • A retailer can create multiple shops with different data sets to address different channels, brands or countries.
  • A shop is created as part of the data import from a traditional e-commerce system.
  • Inventory is handled separately from the catalog and shop concept.

Safety stock for inventory items

Safety stocks prevent overselling and resulting order cancellations by setting aside a small quantity of each item of a store.

Zero-value orders

Orders with a zero cost can now be processed, which includes:

  • Enabling the return of a zero-cost item and generating a refund note.
note

This feature is available for domestic orders only.

app

NewStore Fulfillment App +++++++++++++

Gift orders

The app shows:

  • which orders must be sent as a gift.
  • the potential gift message set by the customer. Printing the gift message is not possible at this time.
  • the cost of the gift option in the order and purchase summary.

If an order is split or a re-route occurs, the gift information is retained in all order requests.

app

NewStore Omnichannel Manager +++++++++++++

Gift orders

  • Interface:
    • The gift message, if provided by the customer, is displayed on the Order Detail page.
    • Gift orders are highlighted on the Order Summary page.
    • The cost of the gift option is displayed on the Order Detail page.
  • Documents:
    • The cost of the gift option appears on the invoice and commercial invoice.
  • Split shipments:
    • In case of a split gift order, the price of gift wrapping is captured with the first shipment. Furthermore, the cost of gift wrapping is reflected in the first order request and on the invoice of the first shipment.

APIs​

Custom Order Attributes

Custom order attributes can be set on order level in the checkout and are exposed via the Order History related APIs. Even though applied per order, the information is attached to each individual item.

date

April 2017​

NewStore Omnichannel Cloud +++++++++++++

Integration of DHL PAKET API

  • Support of delivery with DHL Paket in Germany.
  • Shipping labels for the delivery and the return are printed in the fulfillment process.
  • The DHL integration supports only domestic shipments (Germany).

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