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Release notes (2019)

December 2019​

NewStore SDK v18.0.0 +++++++++++++

Breaking changes

  • Centralize translation

    Custom translations must now be passed as translations instead of lang to the AssociateApp function:

    export default AssociateApp({
       fonts,
    -   lang,
    +   translations,
       customerProfilesOverviewTabs,
       slots: {
         'OrderHistory.Documents': { After: 'PrintGiftReceipt' },

  • The signature of formatMessage has changed. It now only accepts the messageId and replacementValues.

  • The defaultMessage parameter has been deleted:

    - formatMessage('more.profile.greeting', 'Hi {firstname}!', { firstname })
    + formatMessage('more.profile.greeting', { firstname })

  • The default primary highlight color is now the NewStore red (#ec2256).

Features

  • New config store
  • New generic cash drawer pairing component
  • New cash input screen

Improvements

  • Cart item modifications via actionsheet

Bug fixes

  • Bypass cache for config store
  • Fix indefinite automatic order placement on error
  • Skip payment adjustment screen correctly

NewStore Omnichannel Cloud +++++

Discount exclusions

Retailers can now create a list of products that will not be discounted when order discounts, item discounts, and coupon codes are applied to a cart. Talk to your contact point to create an exclusion list.

Technical configuration
The following section involves working with technical configurations and APIs. Contact your IT support team for more information.

see Configuring a global exclusion list .

NewStore Omnichannel Manager +++++

Auto-populate refund email address from order email

The refund dialog is now defaulted with the email address from the order rather than being empty. Now when customer care agents process a refund for a customer, they don't have to look it up and enter it manually.

The email address can still be changed if the customer prefers to have the email sent to an alternate email address.

Dashboard

Dashboards can now show sales goals along with sales metrics. Talk to your contact point to enable them.

November 2019​

NewStore SDK v17.1.1 +++++++++++++

Bug fix

  • Validate gift card number against the regexp

NewStore SDK v17.1.0 +++++++++++++

Bug fixes

  • Various shipping solution fixes
  • Fix AppleLocale on iOS 13

NewStore SDK v16.2.0 +++++++++++++

Improvements

  • Currency code for gift card symbol
  • Support Xcode 11 external
  • Combine multiple RFID baskets into cart

Bug fixes

  • Various shipping solution fixes
  • Fix AppleLocale on iOS 13

NewStore Omnichannel Manager ++++++

Filtering & sorting on carrier and shipping method

Users can now filter and sort on the Carrier and Shipping Method columns on the Sales Order page in NewStore Omnichannel Manager. This allows users to isolate and view orders with specific carrier(s) and shipping method(s).

User time zone on date-time fields

Retailers can now configure NewStore Omnichannel Manager to display date-time fields in the user's local timezone. The timezone will be based on the regional settings of the user's file system. see Enabling the user's local timezone .

note

Filters and exports continue to use the centrally configured timezone of the retailer.

Cancel order after grace period

Retailers can now cancel orders after the grace period expires for DC and warehouse fulfillment orders in NewStore Omnichannel Manager. See canceling.

NewStore Fulfillment App ++++++++

Delivery booking

  • Retailers can now configure the app to book the delivery as soon as the user accepts the fulfillment request. Talk to your contact point to enable quick delivery.

October 2019​

NewStore Omnichannel Manager ++++++

Payment operation retry

  • Support and retailers can now retry failed payment/refund operations under the payment details in NewStore Omnichannel Manager. See nom-retry-pay.

September 2019​

NewStore Associate App +++++++++

iOS 13

The app supports iOS 13 but issues may happen with your Adyen payment device, depending on its firmware version.

New refund payment method

e-Gift card can be now selected as a payment refund method.

NewStore Omnichannel Cloud +++++

Return receipt

In addition to the refund note document, a return receipt is now generated for each return transaction.

Return receipts can be printed or emailed to the customer. It is also available for re-print in NewStore Associate App, and it is visible in NewStore Omnichannel Manager.

August 2019​

NewStore Omnichannel Cloud +++++

NewStore Status Page

NewStore users can now see the current status of the platform services and applications at https://status.newstore.net/. This page also displays key updates for current and historic incidents, system performance metrics, and maintenance notifications.

Associates can subscribe to automated incident notifications via email, SMS, or webhooks.

NewStore Fulfillment App ++++++++

Inventory receiving

Associates can now receive inventory into their store against an ASN.

NewStore Associate App +++++++++

Feedback submission

Associates can submit feedback or report an issue from the NewStore Associate App. The feedback submission screen is also shown to the user when the NewStore Associate App restarts after a crash.

Printing

Associates can select a different printing station to use before the print job starts. See Completing the purchase .

July 2019​

NewStore Associate App +++++++++

Login

Associates can now see which store they are assigned to when they log in. If they are assigned to the wrong store, they can log out and ask a manager to be assigned to the correct store.

See Logging in .

Checkout

For retailers using Adyen as a payment process provider, their associates can now use NewStore Checkout. It is a payment method leveraging the customer's Apple Pay on their own phone instead of using a payment terminal.

See NewStore Checkout .

NewStore Omnichannel Cloud +++++

Event Stream

  • Integrations with the Event Stream can now request events as a file uploaded to an S3 bucket. This gives integrators an alternative integration method to the existing webhooks <event-stream>. See the configuration API.
  • The order.created and order.opened events now includes information about the tax calculation strategy and the tax exempt status. See the event stream webhook.

June 2019​

NewStore Associate App +++++++++

Default printing station

  • Associates can now set their default printing station in NewStore Associate App. The default printing station remains the same regardless of the device used by the associate.

    See Setting your default printing station .

NewStore Omnichannel Cloud ++++++

Shipping

  • Retailers can now use the shipping price set for a shipping service level, to charge the customer the shipping price for the least expensive shipment in an order.

    See Shipping split orders .

NewStore Fulfillment App ++++++++

Cycle count

  • Retailers can now perform a cycle count in reference to imported count sheets.

May 2019​

NewStore Omnichannel Cloud ++++++

Tax calculation

  • Retailers can now use fixed rate per country as a basic tax calculation strategy in place of Avalara or the fixed tax rate defined for the whole business.

    See Using a fixed rate per country .

Price books

  • Retailers can now associate a different price book with a store and specify if the set of prices is inclusive or exclusive of taxes.

    See Creating price book data .

NewStore Associate App +++++++++

Blind Returns

  • Associates can now process a return without a receipt or a reference to the original purchase.

    See Performing a blind return .

NewStore Omnichannel Manager ++++++

Notifications

  • Retailers can now configure the email address that will receive the notifications when an order is placed on hold because of an invalid shipping address.

April 2019​

NewStore Fulfillment App ++++++++

Store Inventory Receiving Transaction

  • Retailers can now receive inventory into their store. Associates can specify the order or shipment reference and scan items in the shipment, to receive them into the store's inventory.

NewStore Omnichannel Cloud +++++

Event Stream

  • NewStore Event Stream now includes an inventory receiving event represented by the Inventory Transaction entity, which external systems can listen to, for updates when inventory has been received into a store.

    See Receiving real-time data and inventory-receiving-es.

March 2019​

NewStore Omnichannel Cloud +++++

Event Stream

  • NewStore Event Stream now includes payment events represented by the Payment account entity.

    See Receiving real-time data .

NewStore Associate App +++++++++

Checkout

Product details

  • Retailers can now configure whether warehouses or stores are shown first when associates see the ATP quantity via Product Lookup.

  • Associates can now see all stores and warehouses that have ATP for the product, with a number indicating the quantity carried at each location. The store to which the associate is assigned is displayed first in the list of stores, so that the associate can check if the product is available at their store.

    see Checking product stock levels .

NewStore Omnichannel Manager ++++++

Order modification

  • When issuing appeasement refunds to customers, users can now enter a percentage value of the total order amount to calculate the refund amount.

    See Refunding orders or items in an order .

Order modification

Stock levels and order details

  • Users can now see Product ID as a field on the Order details page, and as a new column in the Stock Levels and Mispicked Stock views. The Product ID is also included in the order and stock exports.

    This feature is configurable in NewStore Omnichannel Cloud and can be enabled or disabled (default) for your business.

    See CSV columns in the order export and Stock column descriptions .

February 2019​

NewStore Associate App +++++++++

Search

  • When searching for products, associates can now type a partial product name or description and see matching results immediately. They no longer have type a complete word and tap Search before results are displayed.

Customers

  • Store associates can now modify the customer's email address in the customer profile on NewStore Associate App. However, the email address must be unique and multiple customers can't have the same email.

    See Updating a customer profile .

NewStore Omnichannel Manager +++++

Customers

  • Users can now modify the email address in the customer's profile. Retailers can see Customer ID, the new unique identifier for the customer, on the Orders and Customers, and order details pages, and as Customer_Display_ID in the order export.

    see Editing customer details and nom-order-export.

API​

The following API methods used to be experimental and are now ready for production use:

See APIs and webhooks .

January 2019​

NewStore Omnichannel Manager +++++

Stock levels

Additional information about stock updates & mispick timestamps:

  • Two columns, Last In Stock Update and Mispicked, were added to Catalog > Stock Levels. They show the last time stock was imported for a particular SKU and location and when each item was last mispicked.

  • A new tab was added under Catalog > Mispicked Stock. It shows all mispicked stock. The Mispick status is reset every time a stock import is run for that SKU and location.

    see Monitoring stock levels .

Shipping address

Based on customer requests, customer service representatives can now change the shipping address for orders in the grace period. The change history is displayed in the Timeline for the order.

see Editing shipping information in the grace period .

NewStore Associate App +++++++++

Login

Associates can now set a PIN to logon to the app when the iPhone locks. The associate is authenticated via email and password for the first time. Following logins only require to input the PIN instead of their email and password each time.

See Using your PIN .

Checkout

  • During checkout, instead of typing a coupon code, store associates can now choose a code from the last 5 coupon codes used on the device and complete the sale.

    See Adding discounts and redeeming coupons .

  • During checkout, store associates can now save a cart from the More Options menu. Additionally, they can use the Saved Carts button on the Cart screen to return to a cart saved on the device.

    See Saving and restoring carts .

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