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Fiscal regulations in Austria

NewStore has partnered with Fiskaltrust to achieve compliance in Austria. All fiscal transactions are processed through the integration with Fiskaltrust. Fiskaltrust uses hardware/software signature creation units for signing transactions.

Fiscal activations​

In stores operating in Austria, a store must be fiscally activated before orders can be created via NewStore Associate app.

Fiscal cashbox activation​

The fiscal cashbox activation process in Austria includes the following steps:

  • Fiscal cashbox activation in the fiskaltrust Portal
  • Fiscal cashbox activation in the NewStore Omnichannel Manager

Fiscal cashbox activation in the fiskaltrust Portal​

Important

FinanzOnline credentials must be set in the fiskaltrust PosOperator account before the fiscal activation of a store. For more information, see FinanzOnline Management in fiskaltrust documentation.

note

If you have a fiskaltrust PosDealer account, you can perform fiscal activation through the Rollout Management by using your PosDealer account.

If you don't have a fiskaltrust PosDealer account, contact the support team to walk you through the fiscal activation process.

Fiscal cashbox activation in the NewStore Omnichannel Manager​

Important

A store must be already created within the NewStore platform before it can be fiscally activated. For more details, see Creating a store .

To fiscally activate a store, a fiscal cashbox can be activated within the NewStore platform via Omnichannel Manager. For more details, see Activating fiscal cashboxes .

Following information is required to fiscally activate a store in Austria:

  • Fiskaltrust cashbox information
    • Fiskaltrust Cashbox ID - The cashbox ID of the Fiskaltrust cashbox.
    • Fiskaltrust Access Token - The access token of the Fiskaltrust cashbox.

After the fiscal activation, an automated notification will be sent to FinanzOnline by fiskaltrust.

Fiscal cashbox deactivation​

Important

Fiscal cashbox deactivation step is only required for cashboxes of the production tenants. For non-production tenants, the fiscal cashbox deactivation step can be skipped.

When a store is no longer operational within the NewStore platform:

  • The fiscal cashbox within the NewStore platform must be deactivated.

  • The fiscal cashbox within the fiskaltrust portal must be deactivated and a closing receipt must be generated.

    • The closing receipt is automatically generated by the NewStore platform upon fiscal cashbox deactivation.

    • After the cashbox deactivation, an automated notification will be sent to FinanzOnline by fiskaltrust.

      Important

      FinanzOnline notification is only sent when fiskaltrust Carefree package is used, and the FinanzOnline credentials are set.

      For more information, see fiskaltrust documentation.

To request the deactivation of a fiscal cashbox within the NewStore platform, contact the support team.

Receipts for stores​

Based on fiscal regulations that apply to stores operating in Austria, these additional features must be included in the receipts:

  • All receipts must display the status of the fiscal signature and the QR code of the fiscal signature.

To modify the fiscal signature template for Austria, See Customizing a template .

Important

NewStore platform provides fiscal transaction information that is required to be printed in fiscal receipts. It is responsibility of the retailer to ensure compliance of the receipt templates with the local fiscal regulations.

Fiscal reports​

For stores operating in Austria, required fiscal reports in the given formats are provided by Fiskaltrust and can be accessed in the fiskaltrust Portal.

  • POS-Archive DEP 7
  • E131

An annual receipt will be automatically created before the first transaction of the next year. After the annual receipt is created, an automated validation will be performed by fiskaltrust.

Important

FinanzOnline notification is only sent when fiskaltrust Carefree package is used, and the FinanzOnline credentials are set.

For more information, see fiskaltrust documentation.

Fiscal audits​

Fiscal audits are not pre-announced and can be conducted by the tax authorities at any given time at the store.

During an audit, auditors may check:

  • Legal documents related to fiscal regulations in the store.
  • Fiscal exports

For more information about the fiscal reports in Austria, see Fiscal reports .