Skip to main content

Fiscal regulations in France

NewStore has partnered with fiskaltrust to achieve compliance in France. All fiscal transactions are processed through the integration with fiskaltrust.

Fiscal activations​

In stores operating in France, a store must be fiscally activated before orders can be created via NewStore Associate app.

Fiscal cashbox activation​

The fiscal cashbox activation process in France includes the following steps:

  • Fiscal cashbox activation in the fiskaltrust Portal
  • Fiscal cashbox activation in the NewStore Omnichannel Manager

Fiscal cashbox activation in the fiskaltrust Portal​

note

If you have a fiskaltrust PosDealer account, you can perform fiscal activation through the Rollout Management by using your PosDealer account.

If you don't have a fiskaltrust PosDealer account, contact the support team to walk you through the fiscal activation process.

Fiscal cashbox activation in the NewStore Omnichannel Manager​

Important

A store must be already created within the NewStore platform before it can be fiscally activated. For more details, see Creating a store .

To fiscally activate a store, a fiscal cashbox can be activated within the NewStore platform via Omnichannel Manager. For more details, see Activating fiscal cashboxes .

Following information is required to fiscally activate a store in France:

  • Fiskaltrust cashbox information
    • Fiskaltrust Cashbox ID - The cashbox ID of the Fiskaltrust cashbox.
    • Fiskaltrust Access Token - The access token of the Fiskaltrust cashbox.
  • Retailer corporate/store information
    • SIRET number - A 14-digit identifier that includes the SIREN number and an additional five-digit number that represents the specific location or establishment of the business.
    • VAT number - VAT identification number of the legal entity.
    • APE identifier - APE/NAF code identifies the main branch of activity of the specific location or establishment of the legal entity.

Fiscal cashbox deactivation​

Important

Fiscal cashbox deactivation step is only required for cashboxes of the production tenants. For non-production tenants, the fiscal cashbox deactivation step can be skipped.

When a store is no longer operational within the NewStore platform:

  • The fiscal cashbox within the NewStore platform must be deactivated.
  • The fiscal cashbox within the fiskaltrust portal must be deactivated.

To request the deactivation of a fiscal cashbox within the NewStore platform, contact the support team.

Receipts for stores​

Based on fiscal regulations that apply to stores operating in France, these additional features must be included in all receipts:

  • The following information must be displayed on all receipts:
    • Fiscal signature, which displays the QR code and the signature items. To modify the fiscal signature template for France, see Customizing a template .
    • Receipt identifier, which can be retrieved through the receiptId field of the fiscal signature.
    • Cashbox name, which can be retrieved through the cashBoxName field of the fiscal signature.
    • Terminal identifier, which can be retrieved through the terminalId field of the fiscal signature.
    • Operation type, such as sales, return, or exchange.
  • Information of the legal entity, such as the company name, SIRET number, VAT number, and NIF number must be displayed in the header of the receipt.
  • After printing or emailing the receipt to the customer, any subsequent copies must display the text Duplicata in the header of the receipt. Additionally, receipt copies must include a counter that indicates the number of copies, provided as part of the fiscal signature items.

To modify the fiscal signature template for France, see Customizing a template .

Important

NewStore platform provides fiscal transaction information that is required to be printed in fiscal receipts. It is responsibility of the retailer to ensure compliance of the receipt templates with the local fiscal regulations.

Fiscal reports​

For stores operating in France, required fiscal reports in the given formats are provided by Fiskaltrust and can be accessed in the fiskaltrust Portal:

  • FR-DEX
  • ArchiveAuditable
note

Fiscal Archives are automatically generated on monthly and yearly periodic closures. For more information on the fiscal archive exports, see the guide on exporting fiscal archive.

Fiscal audits​

Fiscal audits are not pre-announced and can be conducted by the tax authorities at any given time at the store.

During an audit, auditors may check:

  • An export of the fiscal archive that contains the POS system data.
  • The POS system certificate.

For more information about the fiscal reports in France, see Fiscal reports .

POS system certificate​

You can access POS system certificate via: