Simulating promotions in a cart
You can simulate how promotions and coupons or coupon codes will be applied to a cart in Associate App.
The Promotions Simulator
in Omnichannel Manager enables you to experiment with and validate promotions and coupons set
up for your business. You can check if these promotions will work in real-world situations
when they are applied to a cart in the app.
The Promotions Simulator
is aimed at reducing the errors and problems with promotions or discount
coupons during checkout transactions when live.
Simulating promotions with an example
To simulate promotions:
Go to
Promotions
>Cart Simulator
.In the
Promotions Simulator
screen that appears:In the
Add Products
area, select the catalog and the pricebook currency from the drop-down menu.Search for the product that you want to apply the promotion to, and click it to add it to the
Cart Simulator
screen on the right.In the
Coupon codes
area, specify the coupon code for the coupon that should be applied to the products added to the cart.noteYou can choose to not specify a coupon code to test out automatic promotions or promotions that do not depend on coupons.
(Optional) In the
Add a customer
area, specify the ID of a customer who will be assigned to the cart.(Optional) In the
Select a store
area, specify the ID of a store where the cart will be created.
Click
Apply discounts
.The discounts from the coupon code specified are now applied to the products in the cart.
If there are automatic promotions applicable for the products you have added, they are also simultaneously applied to these products.
Any coupon codes that are invalid or inactive are not applied. A relevant error message is displayed in the
Cart Simulator
screen, along with aDiscount forbidden
flag. Change or update the coupon code to fix the simulation.
See the following example of how the promotions simulator works in Omnichannel Manager:
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