Contacting support
Learn how to contact the support team for specific requests via Omnichannel Manager
Learn how to contact the support team for specific requests via Omnichannel Manager
Create and manage automatic promotions via Omnichannel Manager
Create and manage coupons via Omnichannel Manager
(Deprecated) Create and manage discounts and coupons via Omnichannel Manager
BPM diagram of the lifecycle of a customer depicted via Event Stream events in the platform
BPM diagram of warehouse fulfillment depicted via Event Stream events in the platform
BPM diagram of the lifecycle of an employee depicted via Event Stream events in the platform
Export order-related data via Omnichannel Manager
Export stock levels across stores in your business via Omnichannel Manager
Learn how to get started with the NewStore platform and apps
Learn what hardware and software is supported by the NewStore platform and apps
BPM diagram of inventory management depicted via Event Stream events in the platform
Learn how to log into Omnichannel Manager
Create and manage clienteling operations via Omnichannel Manager
Search, filter, and manage customer information via Omnichannel Manager
Manage NewStore events and Event Stream integrations via Omnichannel Manager
Manage fiscal stores in your business via Omnichannel Manager
Create and manage shipping carriers and related services via Omnichannel Manager
Manage locations and stock levels for specific locations via Omnichannel Manager
Monitor data and statistics for operations in your business via insights dashboards in Omnichannel Manager
Create and manage reason codes for refunds, returns, appeasements, or item swaps via Omnichannel Manager
Manage shipment limits for orders via Omnichannel Manager
Monitor cash management, inventory, external payments, fiscal transactions, and store operations via reports in Omnichannel Manager
Manage templates via Omnichannel Manager to generate digital or print communication for customers
Create and manage user accounts, roles, and related permissions for your employees via Omnichannel Manager
Manage orders placed in the platform, including refunding or canceling orders, and re-printing order documents via Omnichannel Manager
Monitor the status for orders, items, discounts, and payments via Omnichannel Manager
Monitor and modify orders and order-related details via Omnichannel Manager
Monitor and manage stock and safety stock levels via Omnichannel Manager
Learn more about Omnichannel Manager
BPM diagram of the lifecycle of an order depicted via Event Stream events in the platform
BPM diagram of payment authorization, payment capture, and refunds depicted via Event Stream events in the platform
BPM diagram of the lifecycle of a return made on an order, depicted via Event Stream events in the platform
Search and filter orders and order-related data via Omnichannel Manager
Search and filter products via Omnichannel Manager, and view the status of catalog imports
Configure and visualize sales data in your business via insights explore in Omnichannel Manager
Set up your business configuration via Omnichannel Manager
Learn more about discounts, coupons, and automatic promotions at NewStore
Simulating promotions and coupons in a cart via Omnichannel Manager
BPM diagram of store fulfillment depicted via Event Stream events in the platform
Use developer tools provided in Omnichannel Manager to monitor event logs and other development metrics